FAQ

Do you als have standard suitcases?

Most of our products are custom made for you. However, there are many common formats and our plastic suitcases are available in various standard sizes. For a complete listing see “Products”.

Could you mail us a price list?

Because we deliver almost no standard products, we don’t have a price list. Almost all our products are custom made. Hence, the price per piece depends on the number, size, interior, finishing, printing, etc. For an overview of the standard dimensions of the Economy Line and Sentinel, we invite you to contact us.

What is your standard delivery time?

Usually our delivery time is approximately 4 to 5 weeks after receipt of the written order. If you prefer a shorter delivery time, we are happy to discuss the possibilities.

We only need one or a small series of suitcases and flight cases. Are we at Gefken at the right place?

Sure, that’s not a problem. For smaller series, please contact us.

We need more than a hundred customized suitcases within a couple of days. Can Gefken achieve this?

This is certainly possible. Please contact us for more information.

We need over a thousand suitcases. Can Gefken produce this?

No problem. Thanks to our motivated employees, our modern machinery and our unique manufacturing process we are able to produce several thousand suitcases orders within a short time.

Where are your products manufactured?

All our products are manufactured in our suitcase factory in the Netherlands (The Hague).

Do you sell travel suitcases?

We don’t develop, manufacture or sell travel suitcases.

My suitcase is broken. Can you fix this?

We only can repair products from our own factory. If you are unsure whether your product is produced by us, you can always contact us.

Do I have warranty on your products?

Of course you have warranty on all our products. Without a doubt, you have a 1 year warranty on manufacturing defects, but after this period, we offer unparalleled service. Ask us about the conditions.

Contact information

Main office:
Kofferfabriek GEFKEN b.v.

Donau 100
2491 BC Den Haag
Nederland
T: +31(0)70 444 26 61
F: +31(0)70 301 98 59
E: info@gefken.nl

Contact us